Effective Date: April 2025
At Shopyko, we value your privacy. This policy explains how we collect, use, and protect your personal data when you interact with our website or purchase our products.
Information We Collect
We only collect the data necessary to fulfill your orders and support your shopping experience, such as:
- Full name
- Email address
- Shipping address
- Phone number
- Payment information (securely processed)
We do not collect or store sensitive personal data like social security numbers or biometric info.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide shipping updates and order confirmations
- Respond to your queries and support requests
- Improve our products and website experience
- Send occasional promotional emails (if opted in)
We do not sell or share your data with third-party marketers.
Payment Security
All payments are processed via secure, PCI-compliant third-party gateways. Your card details are never stored on our servers.
Cookies
Our website uses cookies to:
- Enhance your browsing experience
- Enable shopping cart functionality
- Track analytics and usage patterns (e.g., Google Analytics)
You can disable cookies in your browser settings if desired, but this may affect site performance.
Data Protection & Retention
We implement industry-standard encryption and firewalls to protect your data.
- Data is retained only for as long as necessary to fulfill orders, legal requirements, or support requests.
- You may request deletion or access to your data at any time via support@shopyko.com.
Third-Party Services
We may use third-party tools (e.g., payment gateways, analytics tools) that process your data under their own privacy terms. We only work with trusted vendors.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your data
- Opt out of promotional emails
To exercise any of these rights, contact us at support@shopyko.com.
Policy Updates
We may update this policy occasionally. All changes will be reflected on this page with a new effective date. Please review this policy regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy, reach out to:
📧 Email: support@shopyko.com
🕐 Monday – Friday: 09:00 – 20:00
🕐 Saturday – Sunday: 10:00 – 18:00